Job Details

Student Support Advisor
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Position Number: 5781262
Location: Madison, WI
Position Type: Student Affairs and Services

Student Support Advisor

Current Madison College employees must apply to the internal career site by logging into Workday

Job Posting Date:
November 5, 2024

Application Deadline:

Salary Information:
$58,975-73,713

Department:
TOPS+

Job Description:

Madison College is hiring a Student Support Advisor to support our TOPS+ program. In partnership with the Boys and Girls club of Dane County, the TOPS+ program seeks to boost high school success, college readiness, college enrollment and post-secondary degree completion for Dane County students who are traditionally under-represented and under-resourced in higher education. The Student Support Advisor will play a key role in developing and delivering comprehensive academic and career advising, along with academic support services. This position will begin by working with second-semester seniors in the AVID program within the Madison Metropolitan School District to promote the TOPS+ program. The Advisor will continue supporting students throughout their application and enrollment process and provide guidance as they progress toward graduation from Madison College or transfer to another institution for further education. Anticipated start date for this position is January 13, 2025.

This position is housed in Retention Initiatives and Student Engagement (RISE) a division within Student Access and Success. This position reports to the Associate Manager, TOPS+.

Madison College's dedication to promoting equity, inclusion and diversity is reflected in our Mission, Vision, and Values. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Hiring a diverse workforce that mirrors our student population is more than just a commitment at Madison College-it is the foundation of what we are striving to do. Come be part of our great team!

This position will be opened until filled, with a first review date of November 24, 2024, at 11:59 pm. After this date, the recruitment may close without further notice.

REQUIRED DOCUMENTS (3)

1. Cover letter

2. Resume

3. Answers to supplemental questions (answer to each should be 300 words or less).

What have you done (or what would you do) to promote and support anti-racism, social justice, equity, and inclusion at a community college?
How do you see this position impacting students and employees with varying beliefs, identities, and backgrounds?

Failure to include these documents with your application submission will render your application ineligible.

This is a Full Time, salaried, 40 hours per week position. Work is generally within the Core office hours of 8:00am to 6:00 pm, M-F, with an occasional Saturday if need for events. This position allows for some remote work.

This position is a renewable grant-funded position with funding through June 30, 2027. Continuation beyond 2027 is contingent upon ongoing funding.

Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS).

Responsibilities:

Provides individual and group academic and career advising (programs of study, transfer, graduation, career exploration, and decision making using a variety of resources appropriate to the students' needs) to a caseload of 300+ students.
Develops and monitors individualized Personalized Educational Plans for participants. Interprets test scores, instruments, etc. to evaluate students' skills, abilities and interests related to their education/career plans. Participates in and supports learner success strategies, programs, and course advocating for the needs of students' cultural differences and uniqueness.
Works collaboratively with college faculty, advisors, financial aid office, career counseling, transfer center, and other departments to coordinate services to RISE students.
Prepares and presents classroom and information presentations on RISE program services and activities to stakeholders and community partners. Provides information and referral for additional support services including study skills, counseling, Veteran's services, financial planning, AODA services and conflict resolution.
Attends professional meetings and training sessions. Actively participates in Advising and LAT Pod meetings.

Miscellaneous:

Assists in participant intake, which includes the development of public relations materials and promotional activities and articulates the purpose and intent of RISE across the District and in the community.
Prepares and submits reports, including monthly, quarterly mid-year and end-of year reports, in a timely fashion.
Serves on or as a liaison for institutional committees and workgroups.
Maintains a commitment to the college mission, vision and values.

Knowledge, Skills & Abilities:

Skill in communicating effectively and professionally, both orally and in writing.
Demonstrated skill in communications and human relations with populations of diverse socioeconomic and cultural backgrounds and persons with disabilities.
Knowledge of Student Development and Learning College theory and principles to include knowledge of CAS standards for academic and career advising and NACADA core values and their application in program delivery.
Demonstrated knowledge of developmental, academic and career advising skills for students of assigned program to include knowledge of transfer opportunities, program and degree requirements, certifications, admission/petitioning processes, and other pertinent information to deliver effective advising.
Demonstrated ability to successfully support and collaborate with individuals at all levels in the organization in a team-based environment as well as working independently.
Demonstrated problem solving and resolution techniques and strategies.
Demonstrated research and presentation skills and the ability to plan, promote, conduct and implement events, educational workshops, trainings and programs.

Minimum Qualifications:

1. Bachelor's degree

2. Two (2) years related experience with at least 1 year of successful training or experience in a program or a related advising, retention or enrichment program that focuses on academic and personal success and serves under-represented populations, at-risk or secondary or postsecondary students or students with disabilities.

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.

To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Compliance Coordinator, 1701 Wright Street, Madison, WI 53704 (608) 246.5221

To apply, visit https://madisoncollege.wd5.myworkdayjobs.com/en-US/jobsatMadisonCollege/job/Truax-Campus-Madison/Student-Support-Advisor_R0005203

About Us
Welcome! Thank you for visiting our career site, where Madison College is committed to matching talent to opportunity. We are known for our real-world, smart approach to learning - offering students innovative, high-tech career pathways and college transfer opportunities with more than 150 programs to choose from. Madison College is a great place to work and has been for over 100 years, serving more than 33,000 students in 12 south-central Wisconsin counties. The College offers generous salaries, benefits, and an inspiring work environment. Employees enjoy a culture dedicated to lifelong learning, wellness and inclusiveness.

Take some time and look around - once you've have a chance to explore our current opportunities, apply to the ones you feel best suit your interests, background and experiences. Thereafter, you can keep track of your application status and watch for new opportunities that might be of interest to you.

Along with our competitive wages, check out the benefits that we offer: https://madisoncollege.edu/careers
Learn More about Madison College: https://madisoncollege.edu/about

As part of the application process, finalists will undergo a background check including criminal history, educational verification, and references. Criminal history will not automatically disqualify you from employment. All cases are considered on an individual basis, and the offense will be compared to the position for which you are applying.