Job Details

Upward Bound Sonoma County Outreach Advisor (Student Services Professional II), Temporary
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Position Number: 1647525
Location: Rohnert Park, CA
Position Type: Student Affairs and Services

Upward Bound Sonoma County Outreach Advisor (Student Services Professional II), Temporary
Sonoma State University

Job ID: 104920
Location: Sonoma State University (Rohnert Park, CA)
Full/Part Time: Full-Time
Regular/Temporary: Temporary

Department Name
Pre-Collegiate Programs

Salary and Benefits
Starting salary placement depends on qualifications, experience and salary budget, and will not exceed $4,477 a month.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.

A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary link or by request from SSU Human Resources.

Application Deadline
This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on October 17. Please refer to the Application Process section of this posting for additional details.

Conditions of Employment
This is a full time, temporary, exempt position. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.

Responsibilities
Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.

Reporting to and under the general supervision of the Interim Director of Outreach Services, the Upward Bound Sonoma County Outreach Advisor provides academic support services, academic advising services, community resources, and information regarding campus opportunities to prospective students, parents and the general public. The incumbent performs moderately complex professional student service work utilizing a variety of advising strategies and academic support services to ensure student retention and success through graduation and also collaborates as a team member on delivery of general advising services, new student orientations, and academic success workshops. In addition, the incumbent participates in student recruitment activities and the development of outreach and academic advising plans for Upward Bound Sonoma County program participants on identified program needs.

Major duties of the Outreach Advisor include, but are not limited to, the following:
- Provide academic advisement to Upward Bound program participants at school sites, learning centers, Saturday and Summer Academies.
- Advise prospective students, parents, and the general public regarding University admissions requirements, policies, and procedures through workshops, presentations, appointments, and phone, e-mail and paper communications.
- Advise prospective students on their eligibility for admission to the University through individual appointments, phone sessions, and e-mail.
- Provide prospective students with general information on financial aid, internships, college placement, housing, student services, retention programs and other campus opportunities.
- Provide assistance in the completion of college admission and financial aid/scholarship forms with participants and their parents.
- Provide Saturday and Summer Academy program support.
- Ensure compliance with all local, state, federal and organizational policy and guidelines when implementing procedures.
- Outreach to students in the form of telephone, email, group and/or individual meetings.
- Provide guidance to at-risk students to devise and implement a plan for student success and maintain regular follow up.
- Research successful college/university retention programs to identify best policies, practices, and procedures. Make recommendations based on best practices identified through research.
- Help students define and develop realistic educational plans.
- Cognitively guide students to develop accountability for their decisions and an understanding of how those decisions impact their success.
- Maintain advising records and confidential student evaluation records.
- Meet with students individually and in groups to assure participation and adherence to program guidelines; monitor students' academic performance and provide recommendations to the Director for appropriate intervention.
- Work closely with school site contacts/counselors to advocate academic development of program participants and provide academic intervention.
- Participate in the development of student Academic Intervention Plans.
- Provide recruitment presentations to potential applicants and parents; review applications and participate in the selection process, including interview of applicants and parents.
- Provide recruitment statistical updates to Director as assigned.
- Assist in the development and implementation of a summer residential component for program participants.
- Assist in the development and implementation of the Parent component.
- Monitor and provide updates to the Director on student progress over the project period, including alumni participants.
- Document outreach services and produce detailed reports.
- Make presentations to staff and student groups regarding issues related to the programs as assigned by the Director.
- Attend weekly staff meetings and other meetings as necessary.
- Provide assistance with the coordination of and participate in social/cultural and educational field trips.

Performs other secondary duties as assigned.

Duties take place primarily in the Pre-Collegiate Programs office and classrooms located on the Sonoma State University campus, and target school sites throughout Sonoma County. Additional duties may be performed in various locations on the Sonoma State University campus, including working both indoors and outdoors to support and participate in university activities and events. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. Evening and weekend hours may be required and will be specified only by the supervisor to meet operational needs. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. The position may require occasional travel, by automobile and airplane, and the incumbent must be able to work some night and weekend hours with overnight stays.

Qualifications
This position requires the equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience. Experience and/or sensitivity working with a diverse student population, including those from low income, first generation backgrounds highly preferred.

Demonstrated experience and intermediate proficiency with computers and Microsoft Office(Word, PowerPoint, Excel) required. Knowledge of Google suite, databases, student success software, student information systems, and PeopleSoft highly preferred. Bilingual English/Spanish preferred.

This position also requires the following abilities:
- Working knowledge of University admissions requirements, policies and procedures.
- Working knowledge of the basic principles of individual and group behavior.
- Skill in interviewing and counseling students in an academic environment.
- Skill in listening perceptively and conveying awareness and comprehension.
- Ability to write clear, concise, accurate, and grammatically correct reports and communications.
- Ability to speak effectively and make presentations to both small and large audiences and in dynamic environments.
- Ability to effectively advise and communicate with all levels within the university and with persons from diverse social, cultural and economic backgrounds.
- Ability to work as a team member and collaborate with others to achieve required results.
- Ability to actively participate in, and contribute to, committee work and group meetings.
- Ability to quickly learn and apply other specialized computer and online applications related to admissions processes after basic training.
- Ability to travel and make presentations that sometimes occur in the evening and on weekends.
- Ability to quickly learn and apply a variety of state, federal, CSU and Sonoma State University policies and procedures.
- Working knowledge of the A-G college entrance requirements; knowledgeable of college admissions, financial aid, and scholarship resources; practices, procedures and trends in TRIO and Pre-Collegiate programs.
- Demonstrated multicultural competence through knowledge, skills, and abilities.
- Knowledge of learning strategies, academic skill development, and appropriate grade level assessments.
- Strong academic record coupled with success in overcoming obstacles similar to those of the target population.
- Use initiative and resourcefulness in planning work assignments.
- Advise students individually and in groups on student-related matters.
- Interpret and apply program rules and regulations.
- Strong oral and written communication skills, including excellent customer service skills.
- Learn and effectively apply a variety of state, federal, CSU, and SSU policies and procedures.
- Independently plan work, solve problems and use sound judgment to take action.
- Make decisions within established parameters, regulations and guidelines and recommend changes in procedures to address student support needs.
- Knowledge of the college preparation and placement processes.
- Collect, compile, analyze and evaluate data to infer conclusions and present data in a way, verbal or written, that conveys those conclusions clearly to stakeholders.
- Innovative and open to researching and implementing current university retention best practices.
- Adhere to strict confidentiality requirements and other ethical standards.
- Carry out a variety of professionally complex assignments without detailed instructions.
- Coordinate and prioritize multiple, completing tasks to meet strict project deadlines.
- Work effectively both independently and as part of a team.
- Be flexible in handling change and challenges.
- Think critically and stay focused under pressure.
- Work in a fast-paced environment where constructive feedback is encouraged.
- Ability to rapidly acquire a general knowledge of CSU and UC academic and admissions requirements.

Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. Must be able to accept constructive feedback and work cooperatively in group situations.

Qualification Note
Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.

Application Process
Click the "Apply Now" to apply to this position, materials submitted with your application will not be returned. For questions related to the application process, please reach out to Human Resources (hr@sonoma.edu | 707.664.3100).

Qualified candidates must submit the following to be considered:
1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters)
2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

The ADA Coordinator is available at 707.664.2664, to assist individuals with disabilities in need of accommodation during the hiring process.

Other Information
Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

About Sonoma State University
Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.

Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited.

Sonoma State University's Jeanne Clery Act Annual Security Report is available at http://www.sonoma.edu/ps/about/jeanneclery.html; Annual Campus Housing Fire Safety Report is available at http://www.sonoma.edu/housing/general-info/emergency-prep/fire-safety.html.

Contact Information
Sonoma State University
Human Resources
Main (707) 664-3100
Fax (707) 664-3196
1801 East Cotati Avenue
Rohnert Park, CA 94928
hr@sonoma.edu