Job Details

Assistant Director of Student Success and Retention
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Position Number: 5579528
Location: Redlands, CA
Position Type: Student Affairs and Services

Assistant Director of Student Success and Retention

POSITION CODE: 7203

DEPARTMENT/ADMINISTRATION: Student Success Center

APPOINTMENT: Administrative, Full-time, Twelve (12) months

SALARY RANGE: $66,560 - $75,000 Annually, Pro-rated

HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification,

commensurate with candidate's education, experience, skills, and training.

INTRODUCTORY PERIOD: One (1) Year

BENEFITS OVERVIEW: BROCHURE

AVAILABLE: Immediately

POSTING DATE: August 27, 2024

APPLICATION DEADLINE: Open Until Filled, Apply Immediately

Definition of Classification:

The Assistant Director of Student Success and Retention, Woodbury Campus, reports to the Senior Director of Student Success at the University of Redlands, with a dotted reporting line to the Interim Chief Academic Officer at Woodbury University. The Assistant Director plays a pivotal role in supporting and enhancing student success and retention at the Woodbury campus. This position is responsible for overseeing the advising staff, tracking and implementing retention initiatives, and collaborating with Student Affairs on first-year experience programs. The Assistant Director will work closely with various departments to ensure a supportive and enriching environment for students.

This position requires flexibility to work evening and weekend hours as well as the ability to travel, as required.

Duties and Responsibilities:

The duties and responsibilities include, but are not limited to, the following:

Overseeing Advising Staff

Provides leadership to the advising staff.
Supervises, plans, directs, and assigns work of assigned staff; makes hiring and disciplinary decisions; provide feedback on performance and approve timesheets.
Conducts regular meetings and professional development sessions for advisors.
Ensures that advising services are effective and aligned with student success goals.

Retention Initiatives

Develops, implements, and monitors programs and strategies aimed at improving student retention.
Analyzes retention data and identify trends and areas for improvement.
Collaborates with faculty and staff to create interventions for at-risk students.

Advising Caseload

Manages a caseload of students, providing academic advising and
Assists students with course selection, academic planning, and resource identification.
Monitors the academic progress of assigned students and intervenes as

Collaboration with Student Affairs

Works closely with the Student Affairs department to enhance the first-year experience.
Participates in the development of orientation programs, workshops, and other initiatives aimed at first-year students.
Assists in the coordination of events and activities that promote student engagement and success.

Data Tracking and Reporting

Maintains accurate records of student advising sessions, retention rates, and related metrics.
Prepares reports and presentations on retention initiatives and outcomes.
Utilizes data to inform decision-making and strategic planning.
Performs other related duties and special projects as assigned.

Qualification Guidelines

Any combination equivalent to, but not limited to, the following:

Experience/Training/Education:

Required

Bachelor's degree in Education, Counseling, Higher Education Administration, or a related field preferred.
Three (3) years of experience in academic advising, student services, or a related field.
Demonstrated experience in developing and implementing student retention programs.
A valid California Class C CA drivers' license with a good driving record is required. Note: Out-of-state licenses are valid until appointment. A valid California Class "C" driver's license must be obtained within ten (10) days of appointment (in accordance with CA Vehicle Code 12505c).

Preferred

Master's degree.
Supervisory experience.

Knowledge and Skills:

Strong leadership and interpersonal skills.
Excellent organizational and time management abilities.
Proficient in data analysis and reporting.
Ability to work collaboratively with faculty, staff, and students.
Strong communication skills, both written and verbal.
Proficiency in Microsoft Office software including Excel, Word, PowerPoint, and Outlook.
Ability to operate standard office equipment.
Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.

Physical Requirements/Working Conditions:

Working Conditions:

Standard office setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort.

Physical Demands:

Incumbents regularly sit for long periods; walk short distances on a regular basis; may travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; climb stairs; peak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 20 pounds.

TO APPLY: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call (909) 748-8040. If you are unable to complete an application due to a disability, contact us at (909) 748-8040 to ask for an accommodation or an alternative application process.

HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position.

DRIVER'S LICENSE CHECK: Possession of a valid Driver's License is required for certain positions. Employees in positions that require a valid Driver's License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

PHYSICAL AND PSYCHOLOGICAL EXAMS: For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Public Safety Officers, in addition to a pre-employment physical exam, will also be required to pass a psychological evaluation.

FOR MORE INFORMATION VISIT

http://www.redlands.edu/human-resources/employment/

SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN.

MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY.

AN EQUAL OPPORTUNITY EMPLOYER.

To apply, visit https://recruiting2.ultipro.com/UNI1089UOR/JobBoard/6af23b67-9dd3-4a6a-bda1-676b92a4fcb4/OpportunityDetail?opportunityId=351865cc-d969-4f26-8aee-35bf86870329